Student complaints are defined as any student concern regarding the school programs, services, or staff. A student who has a concern about a school-related issue is encouraged to submit a grievance form to the administrator for resolution as soon as possible. The administrator will schedule a meeting with all involved parties within 48 business hours of student filing. If needed an investigation will be conducted by the administrator with final finding to be delivered to the student within 5 business days of the student initial complaint filing.
The Commission requires that students utilize and complete their institution's grievance procedure in an attempt to resolve any complaint or concern before submitting a complaint to the Commission. If the institution’s resolution is not satisfactory, a student may then appeal to the Commission, but it will not investigate a complaint unless the student has exhausted all available grievance procedures outlined by the institution.
You may contact Georgia NPEC at online at
https://gnpec.georgia.gov/studentresources/studentcomplaints or contact them at
Georgia Nonpublic Postsecondary Education Commission
2082 East Exchange Place Suite: 220
Tucker, GA 30084 770-414-3300
